Every bonus on 33dk comes with its own rollover (wagering) requirement. For the welcome bonus, 20x Rollover applies – meaning if you receive a ৳1,000 bonus, you must generate a total betting volume of ৳20,000 before withdrawing.
Here's how it works: say you deposit ৳500 and receive a ৳500 bonus. A 20× rollover on the bonus means you need to place ৳500 × 20 = ৳10,000 in bets. Sports bets like cricket or football count in full toward the rollover. However, certain bet types (low-risk bets, tie bets) may not count.
Your current rollover progress can be viewed in the "Bonus" section of your account dashboard. If you have any questions, On the rewards page Read more or contact support.
To claim the daily sign-in bonus on 33dk, simply log in every day. Once you're in, a "Daily Gift" popup or banner will appear on the homepage or in the Bonus section — just click it to claim. Logging in 7 days in a row may unlock a special bonus.
Free Spins are usually tied to specific slot games. To access your offer: Log in → "Rewards" section → "Free Spins" tab. There you'll see which slots your free spins apply to and when they expire. Free spins typically have an expiry of 48 hours remains.
Winnings from free spins may be subject to separate rollover requirements. For updates on special promotions, On the rewards page Stay tuned.
After logging in to 33dk, click the profile icon at the top right → select "Account Settings". Under the "Personal Information" tab, you'll find your name, email, and contact details.
Steps to Change Your Mobile Number:
- Account Settings → "Security" tab
- Go to the "Change Mobile Number" option
- An OTP will be sent to your current number – enter it to proceed
- Enter your new number – an OTP will be sent to it
- Your number will be updated once confirmed
Important: The name and date of birth provided at registration generally cannot be changed, as they are used for KYC verification. Contact support if there is an urgent need.
At 33dk, primarily Decimal Format used, making it the most convenient option for Bangladeshi users. Odds like 1.85 or 2.50 – it will appear like this.
How winnings are calculated: Your stake × odds = total return.
Example: ৳500 stake × odds 2.50 = ৳1,250 total return (profit ৳750).
Another example: Odds of 1.85 means a ৳1,000 bet returns ৳1,850 – a profit of ৳850.
Higher odds mean a lower chance of winning, but a bigger payout if you do. Odds never drop below 1.00. To view real-time odds, Match Odds Page visit here.
App crashes or loading failures are usually caused by a few common issues. Please try the following steps in order:
- Force Close & Restart the App: Go to your phone's Settings → Apps → 33dk → Force Stop, then reopen the app.
- Clear Cache: Follow the same path to Clear Cache. Note that clearing data will require you to log in again.
- Check for updates: Download the latest APK from the official 33dk website. Older versions sometimes lose compatibility with the server.
- Check your internet: Switch from WiFi to mobile data, or vice versa.
- If the issue persists: Open 33dk.biz directly in your browser – you'll get the full experience on mobile browsers too. Send a screenshot to support for faster assistance.
33dk is committed to responsible gaming. You can suspend or permanently close your account at any time.
Temporary Break (Cooldown): Go to Account Settings → "Responsible Gaming" → select "Cooldown Period". You can set it for 1 day to 6 weeks. During this time, logging in or making deposits will not be possible.
Self-Exclusion: Long-term self-exclusion is available for periods ranging from 6 months to 5 years. Once activated, it cannot be reversed before the period ends.
Permanent Deletion: To permanently delete your account, email support — your account will be closed after all balances have been withdrawn. This action is irreversible. on the Responsible Gaming page Read more.
Yes, alongside cricket on 33dk, Football, Tennis, Badminton, Basketball, Volleyball, Hockey, E-Sportsplus 20+ other sports to bet on.
How to start betting on football:
- Log in and in the Betting section go.
- Select "Football" from the left menu.
- Premier League, La Liga, Champions League, Bundesliga, Bangladesh Premier League – pick your favorite league.
- Clicking on a match will show you various markets including Match Winner (1X2), Both Teams to Score (BTTS), Total Goals (Over/Under), and Handicap.
- Add your preferred market to the betslip, enter your stake, and confirm.
To learn strategies, Betting Tips Page View.